Help center
What can we help you make?
Guides for every stage of a production, from the first pitch to the final cut.
Account and billing
- Manage your account, workspaces and team
Switch workspaces and see what you have access to.
- Understand credits, reservations and charges
See what’s available, what’s held for running work and what you’ve spent.
- Operator checks and safe escalation
For workspace operators: check service health and escalate safely.
- Plans, pricing and what each includes
Compare Pro sizes and credit packs, see what changes when you pay, and upgrade, downgrade or cancel a plan.
- Your data: export, deletion and privacy settings
Export your account or workspace, close an account or workspace safely, and see what Wavemaker keeps, how cookies are used and how to use your privacy rights.
- Sign in and keep your account secure
Sign in with a password, an email code or Google, reset a password, and manage sessions, connected apps and security settings.
Create and edit
- Create and edit an image
Brief an image, add reference photos, choose quality and model, review the takes, and change one part while keeping the original.
Create and manage
- Discover, acquire and reuse
Check an item’s version, terms and requirements before you add it.
- Support cases and notifications
Get private help and see real service notifications.
- Video, speech, music and finishing
Prepare references, then review the delivered picture and sound.
Creating and editing
- Check graph and method requirements
Check what a method needs before you run it.
- Choose, compare and revise a result
Compare takes, see what changed and pick the one to keep.
- Use trained models and reusable assets
Reuse trained weights and saved identities from your Library.
- Create speech and reuse a voice
Design, clone and reuse a voice, then check the words in the actual audio.
Discover and community
- Profiles, follows, comments and reports
Set up your personal and creator profiles, follow creators, comment, build collections, manage notices, and report content or appeal a decision.
- Browse Discover and the community without signing in
Explore public work and creator profiles, and learn which actions need an account.
- Publish your work and manage listings
Publish an exact version from a conversation to Discover, choose its license and rating, manage or withdraw it, and read your creator earnings page.
Getting started
- Write a useful creative brief
Tell Wavemaker the outcome, audience, format, exact words, references and limits, with examples for stills, video ads, UGC, voiceover and music.
- Choose CLI, SDK, MCP, or HTTP
The web app, MCP, the HTTP API, the SDKs and the CLI reach the same workspace, credits and Library. Pick the one that matches how you work.
- Choose quality, models and presets
Set Draft, Balanced or High quality, Step by step, presets and per-kind models, and use a planning budget and cost check before you send.
- Your first creative conversation
Sign in, write a brief, add references, check the cost, follow progress, then review, revise and download your first result.
Library and reuse
- Brand kits and watermarks
Keep logos, colors, fonts and voice in a brand kit for the agent; the watermark your workspace adds to videos uses the default kit's logo.
- Library: find, organize and reuse your work
Bring an exact Library item into a new production.
- Use references, characters and styles
Tell Wavemaker what each reference is for: product, character, style or voice.
- Make it again with new inputs: reusable graphs
Turn a creation into a graph with Make this reusable, run it with new inputs, continue a stopped run without paying twice, and favorite or copy graphs from Discover.
- Share your work: links, reviews and shared originals
Choose between exporting, sharing privately and publishing.
Policies
- Policies, privacy and agreements
Read the public legal pages, then manage your agreements and data.
Questions and support
- Common questions
Short answers about getting started, credits and plans, results, sharing, your account and building with Wavemaker.
- Troubleshooting
Checks to run when sign-in, a reply, credits, a result, a file, sharing or an API call doesn't work, and how to contact support.
Share and export
- Download results and recover an unavailable file
Save original files, put several into one ZIP to download or send, and recover a download without creating duplicate work.
Troubleshooting
- Recover interrupted or uncertain work
Check what happened before you retry or cancel.